Volume 2 number 3 (05)

Employee Performance Review in Banking Sector: Exploring Digital Competence, Organizational Culture, and Digital Transformation

Pages 144-153

DOI 10.61552/JSI.2025.03.005

ORCID Kamillaeni Jamillah , ORCID Sri Wahyu Lelly Hana Setyanti, ORCID Arnis Budi Susanto


Abstract: This study aiming for analyze connection between digital transformation, digital competence, culture organization, and performance employee banking through systematic literature review approach. This study evaluate literature from various scientific databases, such as Scopus, Web of Science, and Google Scholar, which are published between 2020 to 2024. Search done using keywords related for identify relevant research with focus empirical on the variables studied. The analysis also uses VosViewer software. The findings of the thematic and meta-synthesis analysis demonstrate the relationship between employee banking performance and digital transformation, digital competency, and cultural organization. In addition to increasing productivity, digital transformation fosters an atmosphere that is flexible enough to react to new technological advancements. This paper provides a theoretical contribution by compiling a thorough conceptual framework and offering a practical outlook for financial institutions looking to build strategies for improving organizational performance.

Keywords: Digital Competence, Digital Transformation, Employee Performance, Organizational Culture

Recieved: 22.10.2024. Revised: 24.11.2024. Accepted: 03.01.2025.