Education and Training for Competitive Advantage: The Role of Transformational Leadership and Quality ResultsPages 225-234
Abstract:
Education and training are among the most prioritized and adopted activities in organizations. This is because managers understand that the competitiveness and dynamism of the 21st century require their employees to be continuously equipped with knowledge and skills. Although some empirical studies have linked education and training to competitive advantage, very few have included contingency variables to provide more insight into the nature of this relationship. Therefore, this study attempted to include the variables of "transformational leadership" and "quality results" as contingency variables to determine their influence on this relationship, considering that these variables are very critical in today's 21st century. The sample data were collected from 162 managers in TAZARA before being analyzed using Jamovi software. The results indicate that quality results and transformational leadership promote competitive advantage and fully mediate the relationship between education and training and competitive advantage. The results also suggest that the mediating effect of quality results is stronger than that of transformational leadership. Organizations are strongly recommended to integrate quality results into their training and development curricula while adopting a transformational leadership style. This is the first study to empirically test the mediating effect of quality results and transformational leadership on the relationship between education and training, and competitive advantage.
Keywords: Education, training, competitive advantage, transformational leadership, quality results, mediation
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